FAQ
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Shipping Policy
- Standard Shipping: Delivery within 4 to 5 business days.
- Free delivery for orders above 2000.
- Shipping costs for orders below 2000 will be calculated at checkout.
- Once your order is shipped, you will receive a tracking number via email.
Return Policy
- Items can be returned within 30 days of receipt.
- Items must be unused, in original packaging, and in the same condition as received.
Warrenty
- Contact our customer support at zunicosmetic@gmail.com with your order number and a description of the issue.
- Provide photos or videos of the defective item if requested.
- If the warranty claim is approved, we will repair or replace the item at no additional cost.