FAQ

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Shipping Policy

  • Standard Shipping: Delivery within 4 to 5 business days.
  • Free delivery for orders above 2000.
  • Shipping costs for orders below 2000 will be calculated at checkout.
  • Once your order is shipped, you will receive a tracking number via email.

Return Policy

  • Items can be returned within 30 days of receipt.
  • Items must be unused, in original packaging, and in the same condition as received.

Warrenty

  • Contact our customer support at zunicosmetic@gmail.com with your order number and a description of the issue.
  • Provide photos or videos of the defective item if requested.
  • If the warranty claim is approved, we will repair or replace the item at no additional cost.